Controller: Synapse Trade Inc., 1007 N Orange St, 4th Floor, Wilmington, DE 19801, USA. Privacy contact: [email protected]; general support [email protected].
EU representative (GDPR Art. 27): Not required — Synapse Trade Inc. is operated from an establishment in the European Union (Belgium); under GDPR Article 3(1), an Article 27 representative is not required. Lead supervisory authority: the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
We practice data minimization and collect only what we need for the waitlist.
| Purpose | Legal basis (GDPR) |
|---|---|
| Add you to the waitlist and notify you at launch | Consent, and/or steps taken at your request prior to any contract |
| Send launch updates / educational content (if opted in) | Consent |
| Prevent fraud, secure the service, debug | Legitimate interests |
| Comply with legal obligations | Legal obligation |
Marketing consent is collected separately from the core waitlist signup.
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share data only with service providers (Section 5) under contract, or where legally required.
We keep waitlist data until the earlier of: (a) you unsubscribe or request deletion, or (b) 24 months after your last interaction with us or after launch, whichever is earlier. After that we delete or anonymize it.
We share data with service providers who help us operate the waitlist — including email delivery, hosting, database, and security providers, each processing data on our behalf under a data-processing agreement. See our full list of sub-processors for details.
Your data may be processed in the United States and other countries. Where data is transferred out of the EEA/UK, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or an adequacy mechanism.
The waitlist pages use only strictly necessary cookies, required to make the site work and to record your consent. We run no advertising or product-analytics cookies, so no cookie-consent banner is shown; EU visitors see a brief, dismissible notice about these essential cookies. We use Sentry (Section 5) for application error monitoring, configured to collect no personal data — no IP address, email, or cookies.
Depending on where you live, you may have rights to access, correct, delete, port, or restrict processing of your data, to object to processing, and to withdraw consent at any time. EU/EEA/UK residents may lodge a complaint with their supervisory authority (in Belgium, the Belgian Data Protection Authority / Gegevensbeschermingsautoriteit). California and other US-state residents have rights under applicable state privacy laws. To exercise any of these rights, contact [email protected]. We will not discriminate against you for exercising your rights.
The waitlist is not directed to children under 18, and we do not knowingly collect their data.
We may update this Notice; material changes will be posted with a new "Last updated" date.